Refund Policy
Last updated: 2026-05-27
This Refund Policy applies to VIP membership and other digital reading services offered on https://novel1.whatback.com by Fun Graffiti Street Hats LLC.
1. Digital Service
VIP membership is a digital service. Access starts after payment is confirmed, and benefits remain available until the end of the paid billing period unless otherwise stated.
2. Cancellation
You may cancel your subscription at any time from the VIP page when cancellation controls are available, or by contacting support@FreeNovel.com. Cancellation stops future renewal charges. Your active VIP benefits continue until the end of the current billing period.
3. Refund Requests
Refunds may be considered when:
- You were charged because of a technical or billing error.
- You could not access the purchased VIP service because of a service fault that we could not resolve.
- Applicable consumer law gives you a cancellation or refund right.
Refunds are generally not issued for unused time after a voluntary cancellation, unless required by applicable law.
4. How To Request A Refund
Email support@FreeNovel.com with your account email, payment date, website domain, and reason for the request. We may ask for additional information to verify the purchase.
5. Processing Time
Approved refunds are sent back through the original payment method. Bank and card processing times vary by payment provider.